Learn How to Enjoy More Success with Your Virtual or Live Training Programs by Implementing Motivational Interviewing & Commitment Strategies
Transform Your Clients Experience
Behavior change for clients is a game we continue to play without always getting reliable results. How many times do clients drop out of programs, not rebook sessions, or ask to be referred to an alternative trainer?
One of the most stated reasons by professional trainers for a failure to perform successful services in pet training is that the client was not committed, or was noncompliant. Clients, just like all human beings, make choices that do not always align with their goals and may, at times, lack self-control. However, commitment to a training program can be resolved by unmasking and addressing ambivalence. Consequently, compliance can be sought through the implementation of commitment strategies.
As professional trainers, we may feel intense pressure to quickly prove to our clients the efficacy and effectiveness of our approach and methods. As individuals advocating for humane, effective approaches, we strive to stand out amongst the competition. Lacking speedy results, we may fear the abandonment of clients moving towards quick-fix solutions and electronic devices, many of which leave pets in peril.
While professional pet trainers are armed with the relevant academic knowledge and skills needed to train pets, their success as people trainers is predicated on changing their clients’ personal behavior in their interactions with their pets. What the pet trainer needs and what has been provided through their education is not the same. They also need up-to-date, evidence-based and innovative approaches to changing human behavior, not only for their individual case success, but also to promote the humane and ethical side of pet training.
In this short program Niki will introduce the concepts of Motivational Interviewing and Commitment Strategies. Learn how these can be used to harness a client’s ambivalence, and then use this ambivalence to provide motivation for effective behavior change. The session will also discuss various types of commitment strategies that can be used to hold clients accountable for their own words and goals.
Learning Objectives:
- Understand the concepts of Motivational Interviewing and Commitment Strategies.
- Learn to be more patient and understanding of the concept of the “Two Selves” and how difficult it is for clients to match behavior with intent.
- Recognize the process of change management and how resistance to change is a biological response.
- Understand the behavior economics of Limited Resources, Fading Benefits and Temptation Options.
- Differentiate between soft and hard commitments and how to incorporate these tools into your behavioral consults.
Your Instructor
As the founder and President of The Pet Professional Guild, DogNostics Education and The DogSmith, Niki has substantial leadership experience in the pet industry. Niki has published numerous articles on dog training and dog behavior and her pet dog training businesses have been featured in many publications including The New York Times. Niki’s professional credentials include; AABP-Professional Dog Trainer, AABP-Professional Dog Behavior Consultant, PCBC-A and PCT-A through the Pet Professional Accrediting Board and she has earned diplomas in Animal Behavior Technology and Canine Behavior Science & Technology through the Companion Animal Science Institute. Along with Niki’s business degree and MBA from Oxford Brookes University she is also a certified Six Sigma Black Belt, a HCITB TS1, TS2 & TS3 certified people trainer and a certified Facilitator and Project Manager.
Course Curriculum
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StartLesson One - Laying The Ground Work (5:00)
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StartLesson Two - Evidence Based Practice (13:54)
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StartLesson Three -The Spirit of Motivational Interviewing (14:28)
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StartLesson Four - The Nuts and Bolts (23:06)
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StartLesson Five - Summing Up MI (2:09)
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StartLesson Six - Commitment Strategies (9:05)
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StartLesson Seven - Why We Make Choices That Don’t Coincide with our Goals (4:30)
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StartLesson Eight - Make Incentives Work For You (20:23)